TERMS & CONDITIONS

Terms and Conditions
Last updated: 01 July 2021

Please read these terms and conditions carefully before using Our Service.

Important Notice
If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask Tactical Balance to explain it to you before you accept the Terms and Conditions or continue using the Website.

Interpretation and Definitions

Interpretation
The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions
For the purposes of these Terms and Conditions:

Country
Country refers to South Africa

Company
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Silver Crest Trading 52 Pty Ltd Trading As Tactical Balance

Device
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.

Service
Service refers to the Website https://tacticalbalance.co.za/

Terms and Conditions
Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

These Terms apply to your use of this Website. By using this Website, you acknowledge that you have read and understood these Terms and agree to be bound by them. They represent our entire agreement with you and supersede all prior terms, conditions, warranties, and/or representations to the extent permitted by law. Please do not use our Website if you do not agree to be bound by these Terms.

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted on the https://tacticalbalance.co.za/ website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Third-party Social Media Service
Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.

Website
Website refers to Tactical Balance, accessible from https://tacticalbalance.co.za/

You
You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 13. The Company does not permit those under 13 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
https://tacticalbalance.co.za/privacy-policy/

Links to Other Websites
Our Service may contain links to other websites that are not operated, owned, or controlled by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please Contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data, or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its behalf and behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users
If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

The United States Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Payments
We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.

Payments can be made via- Bank Transfer (EFT), Cash on Delivery, and Yoco – debit/credit card

Delivery
Tactical Balance offers 5 (Five methods of delivery of Goods to you. You may elect delivery via:

  • Flat Shipping Rate
  • The Courier Guy: (Cheaper option, 2 to 3 working days
  • Pickup from Store
  • International (Will be Quoted Separately)
  • Courses

Please refer to our Delivery Information for more information about delivery of goods.

Where it accepts your order, Tactical Balance will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment (“Delivery Period”). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, we will reimburse you for the purchase price.

Tactical Balance’s obligation to deliver a product to you is fulfilled when we deliver the product to the physical address nominated by you for delivery of the order. Tactical Balance is not responsible for any loss or unauthorised use of a product after it has delivered the product to the physical address nominated by you.

Prior to delivery or your collection of the Goods, you may cancel an order at any time provided you do so before receiving a dispatch or delivery notice. After delivery or your collection of the Goods, you may return the Goods only in accordance with the Returns Policy.

Returns
Please refer to our Return Policy for more information about returning products (repair or replace). The Returns Policy is incorporated by reference.

Registration and use of our website
Only registered users may order Goods on the Website.
To register as a user, you must provide a unique username and password and provide certain information and personal details to Tactical Balance. You will need to use your e-mail address and password to access the Website to purchase Goods. You agree that your e-mail and password shall be used for personal use only.
For security purposes you agree to enter the correct username and password whenever ordering Goods, failing which you will be denied access.
You agree to notify Tactical Balance immediately upon becoming aware of or reasonably suspecting any unauthorised access to or use of your e-mail and password and to take steps to mitigate any resultant loss or harm.

Coupons
Tactical Balance may from time to time make promotional coupons or discounts (“Coupons”) available for use on the Website towards the purchase of Tactical Balance Goods. Coupons can only be redeemed while they are valid and their expiry dates cannot be extended.

There are two types of Coupons; a Coupon with a fixed amount of a discount, e.g. R10 off (“Fixed Coupon “), and a Coupon with a percentage discount, e.g. 10% off (“Percentage Coupon “).
Coupons are issued at Tactical Balance’s sole discretion and we are entitled at any time to correct, cancel or reject a Coupon for any reason (including without limitation where a Coupon has been distributed in an unauthorised manner). Users do not have a right to Coupons, and Coupons cannot be earned. Coupons are issued under specific terms and conditions regulating when and how they may be used.

  • Each Coupon can only be used once.
  • Only one Coupon can be used per order.
  • Only one Coupon can be used on the Website per person
  • Where a Percentage Coupon has been used and you wish to cancel any items in the order prior to making payment, the entire order must be canceled. You will be issued with a new Percentage Coupon and will need to place the order again, without the item that you wished to cancel.
  • A Coupon must be used at check-out – it cannot be used later on existing orders
  • The value of the Coupon will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you.
  • Coupons cannot be used to buy Gift Vouchers or other Coupons and cannot be exchanged or refunded for cash or credit.
  • Tactical Balance is not responsible for any harm due to the loss, unauthorised use, or distribution of a Coupon.

Communications
When you visit the Website or send emails to us, you consent to receive communications from us electronically or telephonically in accordance with our privacy policy.

Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. We will notify You of any changes by posting the new Terms on this page. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.  

In purchasing a ticket or workshop/course hosted by Personal Safety / MDW, whether your ticket was purchased via our website or a direct Invoice, whether your ticket was purchased by you personally or by someone on your behalf, in purchasing a ticket or workshop/course you are deemed to have accepted all our Workshop / Course Policies.

Our Workshop / Course Policies are as follows:

If you need to cancel your workshop/course registration you must do so in writing
If you need to cancel your workshop/course registration for whatever reason, please do so in writing, an email will suffice. We recognize that unforeseen personal circumstances may arise impacting your ability to attend our workshop(s) / course(s), however, Personal Safety / MDW will not accept responsibility for these.

30 days before the workshop/course date:
100% refund or a workshop credit of 100% for the same or similar workshop/course value or contribution to another workshop/course within the next 6 months.

Less than 30 days (more than 7 days) before the workshop/course date:
70% refund or a workshop credit of 70% for the same or similar workshop/course value or contribution to another workshop/course within the next 6 months.

7 days before the workshop date:
30% refund or a workshop credit of 30% for the same or similar workshop value or contribution to another workshop/course within the next 6 months.

Processing Refunds
Refunds agreed by Personal Safety / MDW will be processed within 30 days of the agreement to make the refund being provided in writing to the attendee by Personal Safety / MDW.

Workshop / Course Cancellations
In the event Personal Safety / MDW needs to cancel a workshop for any reason, including last-minute unavailability of the speaker or the unexpected occurrence of events, then a full refund will be made of the workshop/course registration fee to the person or organization who paid for the original registration. In the event of a workshop/course cancelation, Personal Safety / MDW will not be responsible for any cost other than the workshop/course registration fee. Refunds will be made within 30 days of notification being made in writing to the attendee of the cancelation of the workshop/course.

Proudly manufactured in South Africa